Recruiter Frequently Asked Questions
What does Goldstar do?
If you would prefer to speak to us or need any further assistance, please contact us and we will get back to you promptly.
In the meantime most questions we receive can be seen here in our FAQ’s for Employers page.
We are a hospitality and catering recruitment agency that specialises in finding and placing talent in the hospitality and catering industry. This can include finding candidates for temporary or permanent positions such as Chefs, Kitchen porters, General Managers, Food and Beverage Managers and Supervisors, Servers, and Bartenders. Read on for our most common FAQ’s for employers.
Can you provide temporary staff as well as permanent staff?
What are the benefits of using Goldstar?
How does the recruitment process work?
The recruitment process typically involves a consultation with Goldstar to determine your specific hiring needs. We will then use our resources to find potential candidates, screen them, and present them to you for consideration.
How long does the recruitment process take?
The length of the recruitment process can vary depending on the specific role and the availability of qualified candidates. However, we will work efficiently to find candidates and keep you informed throughout the process.
What qualifications do candidates have?
Candidates will typically have relevant experience and qualifications for the position they are applying for. We will verify these qualifications and ensure that the candidate is a good fit for your business.
How do you source candidates?
We source our candidates through job boards, social media, referrals, talent pools, networking, direct sourcing, and targeted advertising. These methods help us find a wide range of potential candidates and find the best fit for the role and the company’s culture.
How much does it cost to hire temporary and/or permanent staff?
The cost of hiring temporary or permanent staff varies depending on factors such as level of experience, qualifications, duration, and specific services required. For temporary staffing, the cost includes the hourly rate and an additional fee charged by the agency. For permanent staffing, the cost includes a placement fee based on a percentage of the candidate’s annual salary. Pricing plans may vary, so it’s best to discuss with the agency directly for an accurate estimate.
What are the steps to start using Goldstar?
Please contact us for information and pricing. We are happy to set up a consultation to discuss your needs and we will maintain open communication throughout the recruitment process. Before we can start working on any of the requirements, we will send our terms of business for your review and completion.
What is your experience recruiting within our industry?
Between us, we have over 50 years of experience recruiting for hospitality businesses, and we use a variety of resourcing methods in order to source you the very best talent available.
How long has the consultant who will be handling your vacancy been working in their niche market or with the recruitment agency?
Our consultants have previously worked as General Managers or have come from a senior management role within hospitality.
What is your success rate in placing candidates for permanent roles?
If the role you give us to fill is in line with the industry, in terms of salary, OTE, benefits and working hours, we are confident we can put some quality candidates in front of you quickly. If your role doesn’t have any interest, we will advise and pass on feedback from applicants as to why they are not applying.
What happens if a permanent candidate doesn't work out?
We have a sliding scale of refund. This period is 8 weeks.
Do you provide any additional services, such as assistance with job descriptions or interview preparation?
All candidates that you decide to interview are prepared for each interview they attend. We follow a specific process and get them ready to really showcase themselves.
What is your approach to handling urgent or hard-to-fill permanent staffing needs?
Our company moto at Goldstar is Speed Wins and we get moving right away when we engage on a new role. Being industry specialists, we know where to focus our time and resources to ensure the job you have given us attracts the right people and as quickly as possible. Each role has a targeted resourcing campaign based on level, skillset, location, salary, and benefits.
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Everything you need to know about the Hospitality, Commercial and Industrial markets in the Oxford area and how to become more employable.